Certain pricing tiers have restricted numbers of merchant slots. We do this so that we can help your business scale. We also allocate memory according to the business our clients manage - typically, the more business a company does, the more merchants they have, the more memory they need.
Per Order Fees
Per Order Fees are a processing fee that we charge to keep things running. You'll notice that as your pricing tier progresses, the per order fee goes down. The more volume you do, the lower the processing fee.
The monthly fee exists to cover all the integrations and server costs associated with running your instance of Gittr. It also covers live, priority support.
Support Hours is the amount of time Gittr will dedicate to your help
desk requests in a month. Email support is always available to every
user tier, at any time, regardless of the support hours used in a billing
period, but response times will vary.
Free users will recieve 1 hour of live support every month. This could mean phone calls, video conferences, or live chat with our team.
Premium users will recieve 4 hours of live support every month. This could mean phone calls, video conferences, live chat with our team, screen sharing sessions, and feature request responses. Premium users will recieve priority response time.
Pro users will receive 6 hours of live support every month. This could mean phone calls, video conferences, live chats with our team, screen sharing sessions, feature request responses, menu-building, merchant interfacing, and more. Pro users will recieve priority response time.
SSL is a security measure in place to protect your users. It's included
with every Gittr instance for free. SSL ensures that we're following
the best security practices and ensuring the safety of user data - not
just for your users, but for your clients, too.
SSL also ensures that nobody can intercept data when interfacing with other applications, like Stripe for payment processing or location services. So your data and your users data is always secured.
Priority Support is only available to Premium and Pro users. We'll prioritize requests from these companies that come in through our help desk. Email support is not prioritized.
We currently offer two add-ons to the base Gittr service. Pro level
accounts automatically include these add-ons. Premium or Free
accounts can purchase these add-ons at the listed rate.
Twilio ($50/month): New order notifications with a phone call to automate dispatching
Cash Payments ($1.50/month)
We want to help your business grow, so we're always going to keep Gittr as affordable as possible. To learn more about a feature, click on its name. in the top row of the table below. Swipe or click the left & right buttons to view different plans
|Plan||Merchant Limit||Per Order Fee||Monthly Fee||Support Hours||SSL||Priority Support||Add-ons Included|
You'll benefit from Gittr's SEO and shared customer base across company platforms. You'll have access to all of our documentation. You'll receive automatic security and base feature updates.
Our online ordering system allows your clients to build their
menus according to their specifications. From wholesale and
catering options to daily menus, our menu builder is granular
The ease of use transfers to the ordering process as well - meaning that your customers will always get exactly what they want without confusion.
After building their cart, the customer tells you exactly where they are and how to reach them, then, they pay for their order. We dispatch the order to your software and let the product provider know about the new delivery.
We handle splitting up the payment so your clients get paid - no more complicated invoicing at the end of the month.
Our system makes providing customer service easier than ever by integrating it with our platform. Handling refunds, contacting the customer, and communicating with the product provider is all done from one screen.
Our instant payment distribution means that money due to a client
will be directly deposited into their account. No more writing
checks, chasing down that invoice, or reconciling - Gittr makes
your day to day smoother.
Our analytical tools help your clients determine best practices and allows them to boost sales with coupons and special offers.
Those same reporting tools can help you interface with clients when there is a discrepency. Gittr helps problem solvers solve problems.
Gittr is a web-based application, which means access isn't restricted to one platform. From iOS to Android, Mac to Windows, and everything inbetween, Gittr looks great and works better on any divice and at any size.